Warranty information.
Aeotec products are generally covered by a one-year manufacturer limited warranty, unless the documentation supplied with or applicable to a specific product states a different warranty term.
Product-specific terms control.
Warranty periods, coverage, exclusions, remedies, and claim requirements can vary by product. The warranty documentation included with the product, published for that product, or otherwise applicable to the original sale governs that product's warranty.
If this general summary differs from the warranty terms for a particular product, the product-specific warranty terms control.
Need warranty assistance?
For a warranty or replacement inquiry, please include the product model, purchase information, and a description of the issue so the request can be routed appropriately.
Many setup, pairing, firmware, compatibility, and device-behavior issues can be resolved without a warranty claim.
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