Terms of Use

Website purpose

This website provides information about Aeotec products, smart-home technologies, Aeotec Americas services, professional capabilities, and support resources. Information is provided for general informational and support purposes and may change without notice.

AI-assisted support

The site may offer an AI-assisted support experience that uses product documentation and curated support information to generate responses. AI responses may be incomplete, outdated, or incorrect and should not replace official product instructions, safety information, or the judgment of a qualified professional.

Do not rely on the support assistant for emergency, life-safety, medical, or other high-risk decisions. Electrical work, mains-voltage wiring, building systems, and similar work should be performed or reviewed by appropriately qualified personnel.

Product information and compatibility

We try to provide accurate product, protocol, compatibility, and availability information. Specifications, software, platform support, certification, packaging, features, and compatibility can change. Confirm current requirements before purchasing or installing a product, particularly where a third-party platform, hub, controller, driver, or subscription is involved.

Third-party services and links

The site may link to third-party platforms, support resources, stores, applications, or services. A link does not make Aeotec Americas responsible for that third party's content, availability, security, terms, or privacy practices.

Intellectual property and trademarks

Website content, design, text, graphics, and other materials are protected by applicable intellectual-property laws and may not be copied, republished, or commercially exploited without permission except as permitted by law.

Aeotec and other product or platform names, logos, and marks belong to their respective owners. Use of a third-party mark on this site does not imply ownership by IOT Holdings, LLC.

Acceptable use

You may not misuse the site, interfere with its operation, attempt unauthorized access, submit malicious code, scrape or overload the service in a manner that disrupts normal use, impersonate another person, or use the site for unlawful activity.

Disclaimers

To the extent permitted by law, the website and its content are provided on an “as available” basis without warranties that the site will always be uninterrupted, error-free, complete, or suitable for every purpose. Product warranties, if any, are governed by the warranty terms applicable to the product and transaction.

Limitation of liability

To the extent permitted by law, IOT Holdings, LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or reliance on its informational or automated support content. Nothing in these Terms excludes liability that cannot lawfully be excluded.

Changes and availability

We may update the site or these Terms, add or remove functionality, or suspend portions of the site. The revision date above identifies the current version of these Terms.

Questions

Questions about these Terms may be submitted through the Aeotec Americas contact form.