Connect with us.
Whether you need help with an order, have a warranty question, are interested in distribution or a professional project, or simply need to get your inquiry to the right team, start here.
Tell us what you need.
For product troubleshooting, our support assistant is usually the fastest place to start. For everything else, send us a note and we will route it appropriately.
Questions related to a purchase, fulfillment, warranty claim, or replacement.
Use the contact form ↓Distribution, retail, integration, building projects, sourcing, custom development, or partnerships.
Tell us about your project ↓Send us a message.
Give us enough context to route your message without making you repeat yourself.
North American market focus
Aeotec Americas supports product access, channel development, sales, and support across North America, with broader capabilities throughout the Americas.
Professional projects
Retailers, distributors, installers, integrators, builders, and product teams can also explore our professional capabilities before reaching out.
Technical questions
For a device that is not pairing, reporting, updating, or behaving as expected, start with AI Support so we can collect the right troubleshooting context first.